Melis

Contact channelsEmail: info@mychar.io — the fastest way to reach us for any topicHelp Center: you're here! Many questions are answered in these articles.In-app reporting tools for content issuesTip...

Your email address is the key to your account — it carries your subscription, gems, and chat history. Email changes are currently handled by our support team to keep your account safe.How to reques...

Free vs PremiumFree accounts can browse characters, chat with a daily message limit, and explore the basics.Premium unlocks the full experience:Significantly higher (or uninterrupted) daily messagi...

Conversations on MyChar are designed to feel alive: characters have moods, and your relationship with each character grows over time.MoodA character's mood shifts with the conversation — they can b...

You can design your own AI companion — appearance, style, personality, and how your relationship starts.Creating a character1. Tap Create (or the + button) in the app or on the website2. Follow the...

You can have real-time voice calls with characters. Calls are billed per minute, in gems.Starting a callOpen a chat and tap the call button. Before connecting, the app checks your gem balance — if ...

Chatting with charactersOpen any character and start typing — characters reply in real time, often in several short messages, just like a real conversation. Your conversation history is saved so yo...

Your premium status is linked to your email address — it is the bridge between the website and the app. If the app doesn't show premium after a web purchase, it is almost always an email mismatch.1...

When you purchase on our website, your payment method is securely stored by our payment provider (Stripe) so renewals and future purchases work smoothly. You can have it removed at any time.Website...

If you started a free trial, you will be charged automatically when the trial ends, unless you cancel at least 24 hours before the trial end date. This is shown at the time you start the trial.How ...